Every piece of data you share with us is a trust. This page explains clearly what information is collected, why, how it is used, and what your rights are.
How Winzo Game keeps your data secure — six key aspects
Winzo Game only collects information that is strictly necessary to deliver our services. Requesting unnecessary or excessive data is against our policy.
All data is stored with AES-256 encryption and transmitted via SSL/TLS — the same technology used in banking systems.
Your personal data is never sold or rented to advertisers or third parties. This is a non-negotiable policy at Winzo Game.
You have the right to view, correct, download, or delete your personal data at any time from your account settings.
We do not retain data beyond what is necessary. Once an account is closed, most personal information is permanently deleted within a defined period.
Members are notified in advance via app notification and email whenever the Privacy Policy changes. winzo game never makes silent updates.
Winzo Game collects two types of information from you — what you provide directly, and what is gathered automatically based on how you use the app.
| Data Type | Why It's Collected | Required? |
|---|---|---|
| Full Name | Account Identity & KYC Verification | Yes |
| Mobile Number | OTP Verification, Payments & Communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Email Address | Account Security & Notifications | Optional |
| Identity Document Information | KYC Verification & Financial Security | Required for withdrawals |
| Payment Information | Processing deposits & withdrawals | Required for transactions |
Special Note: We never store your full payment card number, CVV, or PIN. All payment details are processed directly through our payment gateway's encrypted system.
Winzo game uses your data solely for the purposes listed below. We never misuse your information or use it beyond its intended purpose.
Winzo Game never uses your information for purposes unrelated to Sports Betting or gaming. Your explicit consent is always obtained before your data is used for any advertising purpose.
A common concern is: "Is my data being shared with anyone else?" To be straightforward — in certain cases, we do share information with specific parties, but only to a limited and controlled extent.
| Sharing Party | What Data Is Shared | Why |
|---|---|---|
| Payment Processors (Mobile Pay, Nagad) | Transaction amounts & account numbers | To process deposits & withdrawals |
| KYC Service Provider | ID document details | For identity verification purposes |
| Cloud Hosting Partner | Encrypted Data | For secure storage |
| Law Enforcement | Legally Required Information | When required by court order or legal investigation |
| Advertisers or Third Parties | No data is shared | Not applicable — this falls outside our policy |
Important: We have strict data protection agreements in place with our payment processors and KYC partners. They may only use your information for specified purposes and are not permitted to disclose it to any third party.
Cookies are small text files stored in your browser. Winzo Game uses them so you don't have to log in every time and so your preferences are remembered.
Optional cookies can be disabled through your browser settings. However, disabling essential cookies may cause the site or app to not function properly.
Winzo Game does not retain data longer than necessary. Retention periods are defined based on the type of information:
To close your account, please contact Support. Once closed, the process of deleting your personal data will begin within 30 days.
Winzo game strictly does not collect data from or provide services to anyone under the age of 18. Age is verified at the time of registration.
If a parent or legal guardian believes their minor child has accidentally created an account, please support@winzogame.bet. All account data and associated information will be promptly deleted.
Caution: Creating or managing an account on behalf of a minor is a violation of Winzo Game's terms and may result in account termination.
Winzo Game believes you should have full control over your own data. Your key rights are outlined below:
You have the right to know what personal information we hold about you. You can request a full copy through Account Settings or by contacting our support team.
You have the right to correct any inaccurate or outdated information, either directly from your account profile or by contacting Support.
You have the right to download a copy of the data we hold about you. Submit a request to Support and it will be provided within 30 days.
You may close your account and request deletion of your personal data. Certain information may need to be retained for a specified period due to legal obligations.
You can unsubscribe from promotional messages at any time. Transaction and security-related notifications cannot be turned off.
If you believe your privacy has been violated, let us know right away. If the matter isn't resolved to your satisfaction, you also have the right to file a complaint with the relevant regulatory authority.
Winzo Game uses multiple layers of security technology to keep your data safe:
Keep in mind, though — no one can guarantee 100% security online. Stay vigilant on your end too: use a strong password and avoid logging in over public Wi-Fi.
The winzo game platform may at times integrate with third-party payment or verification services. These third parties operate under their own privacy policies, which are outside winzo game's control.
When you visit a payment page (Mobile Pay, Nagad), any activity there is governed by that company's own privacy policy. winzo game does not have full control over data from those transactions.
Winzo Game may update this Privacy Policy from time to time. For significant changes:
Minor updates (such as clarifying language or correcting typos) may be made without prior notice.
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch:
General FAQs on app usage and bonuses
Your data is fully secure with Winzo Game. Register today and enjoy the best betting experience in Bangladesh.